Refund Policy
Refund Policy
At Modern Finds International, your satisfaction is our priority. If you are not completely happy with your purchase, we're here to help.
Returns
We accept returns within 30 days of the delivery date. To be eligible for a return, your item must be:
- Unused and in the same condition that you received it
- In its original packaging
- Accompanied by proof of purchase (order number or receipt)
Non-Returnable Items
The following items cannot be returned:
- Items marked as final sale
- Perishable goods
- Downloadable products
- Items damaged due to misuse or improper handling
Refunds
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 5-10 business days to your original payment method.
Late or Missing Refunds
If you haven't received your refund after 10 business days, please check with your bank or credit card company first. If the issue persists, contact us at modernfindsint@gmail.com
Damaged or Defective Items
If you received a damaged or defective item, please contact us within 7 days of delivery with photos of the damage. We will arrange a replacement or full refund at no additional cost to you.
Wrong Item Received
If you received the wrong item, please contact us immediately. We will send the correct item and arrange for the return of the wrong item at our expense.
Return Shipping
Customers are responsible for return shipping costs unless the item is defective or incorrect. We recommend using a trackable shipping service for returns.
Exchanges
We only replace items if they are defective or damaged. If you need an exchange, contact us at modernfindsint@gmail.com
Contact Us
For any questions about our refund policy, please contact us at modernfindsint@gmail.com. We respond within 1-2 business days.